Sales Agreement
SALES AGREEMENT
By purchasing on the Shoei.com.au website, you agree to the following Sales Agreement:
THE shoei.com.au DOES NOT ACCEPT THE FOLLOWING ITEMS FOR EXCHANGE OR REFUND, so please choose carefully:
· Helmets
· Intercoms
Please visit our “RETURNS POLICY” PRIOR to purchasing any product on this website.
PLEASE BE AWARE THAT ORDERS CAN TAKE UP TO 2 BUSINESS DAYS TO PROCESS AND CAN TAKE UP TO 10 BUSINESS DAYS PRIOR DISPATCH.
A tracking number will be provided to your email address, as soon as your order has been marked as packed and shipped.
RESTOCKING FEE ON EXCHANGES & RETURNS
All returns will incur a 10% Restocking Fee to the total product value, plus postage and handling $24.95.
REDIRECTION FEE
It is crucial that your delivery address is correct. A $45.00 redirection fee will be applied to any change of address, including house number. So please make sure you include all of your delivery details on your order, in order to have it delivered.
STOCK AVAILABILITY
We may not stock all items on hand, this means we will need to transfer it in from the Australian Shoei Distributor. This can take up to 5 business days for distributor dispatch. If we are unable to source the item due to nil stock or discontinued you will be notified immediately. You will have the choice to choose an alternative item available, place the item on backorder, or a refund.
Please don't hesitate to CONTACT US to check stock availability PRIOR to ordering.
VISOR POLICY
All helmets listed on our website with a coloured visor is for display purposes only. All helmets come standard with a clear visor, unless the description states otherwise or helmet does not come with visor standard.
PRICING POLICY
Shoei.com.au will not be held responsible or honour any pricing or product information that has been incorrectly put on the website. All prices, product information and specifications are correct to the best of our knowledge, provided by Australian Distributor McLeod Accessories. Shoei.com.au reserve the right to change specifications, product information and pricing at any time without notice. All pricing and transactions are in AUD (Australian Dollars).
DISPATCH DELAYS:
The Australian distributor are currently experiencing major delays in their dispatch warehouse. Please allow up to 10 days for dispatch.